Privacy Policy

Privacy Policy

Effective Date: 20.07.2025

Welcome to Kin Caravans ("we", "us", or "our"). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make use of our website, www.kincaravans.co.uk, and our services.

1. Information We Collect

We may collect and process the following personal data about you:

a. Information You Provide to Us

• Full name
• Email address
• Phone number
• Home address (for booking or billing purposes)
• Payment details (processed securely through a third-party provider)
• Any other information you provide when filling out contact or booking forms
   

b. Information We Collect Automatically

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on our website
• Cookies and similar technologies (see our Cookie Policy for details)
   

2. How We Use Your Information

We use your information for the following purposes:

• To process bookings and manage rental agreements
• To communicate with you regarding your enquiry or reservation
• To improve and personalise your experience on our website
• To send promotional emails and offers (only if you’ve subscribed)
• To comply with legal obligations
   

3. Legal Basis for Processing

We process your data under the following legal bases:

• Contractual obligation – to manage bookings or respond to enquiries 
• Consent – for marketing communications (you can withdraw at any time) 
• Legitimate interest – to improve our website and services 
• Legal compliance – for regulatory or legal obligations
   

4. Sharing Your Information

We will never sell your personal data. We may share it with:

• Payment processors (e.g., Stripe or PayPal)
• Website hosting and analytics providers
• Delivery or service providers if applicable
• Regulatory authorities when required by law
   

All third parties are required to process your data in accordance with this policy and applicable data protection laws.

5. Data Retention

We retain personal data only as long as necessary:

• For booking records: up to 7 years (for tax/legal purposes.
• For marketing: until you unsubscribe
• For user accounts (if applicable): until you request deletion
   

6. Your Data Protection Rights

Under the UK GDPR, you have the right to:

• Access your personal data 
• Rectify inaccurate data 
• Request deletion ("right to be forgotten") 
• Restrict or object to processing 
• Data portability 
• Withdraw consent at any time (for marketing) 
• Lodge a complaint with the Information Commissioner’s Office (ICO)
   

To exercise these rights, contact us at info@kincaravans.co.uk

7. Security

We implement appropriate technical and organisational measures to protect your data, including HTTPS encryption, secure hosting, and restricted access to your personal data.

8. Cookies

Our website uses cookies to enhance your browsing experience. You can accept or manage cookies via your browser settings. Please see our Cookie Policy for more details.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or content.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date."

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Kin Caravans
Email: jack@kincaravans.co.uk
Website: www.kincaravans.co.uk